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I can't upload an avatar :(

Started by Debbie Instone on December 5, 2009
4 Comments
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Debbie Instone said #1 Dec 5, 2009 at 9:23am

Every time I try to upload a picture for my avatar it pops up the yellow box for cropping and there is no where for me to press apply to add it to my profile. Can anyone help me with this please?
Thank you, Debbie :)

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Jason Matthews said #2 Dec 7, 2009 at 10:39am

The issue is that the resolution of your monitor is low, which restricts what you can see in your browser. Temporarily raise your resolution and the browser window will shrink, but allow you to extend the width of the window. You will then be able to see the "apply" button for your avatar cropping.

Thank you.

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Debbie Instone said #3 Dec 8, 2009 at 12:25pm

Thank you Jason!! I'll try that right now :)

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Jason Matthews said #4 Dec 9, 2009 at 6:40pm

Let me know if it works for you!

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