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No longer getting emails about Alicia's new posts

No longer getting emails about Alicia's new posts

Started by french_momma on September 2, 2010

10 Comments

french_momma said #1 Sep 2, 2010 at 5:17am

...and I always feel like I am missing something! When I come to TKL it seems like there is always something new that I did not know was there, and I don't want to miss any of it!

french_momma said #2 Sep 3, 2010 at 11:08am

yes i was having that problem too! sorry you are having it, but glad it isn't me or something i have done to my computer. ;op

Denise said #3 Sep 3, 2010 at 11:26am

I've been having the same problem for months. I asked about it and I was told to......go to your profile, click 'Edit my profile' then 'Email Notifications' and then adjust your settings appropriately......which I did "twice" and still nothing. I never get any notifications. I just sign on every day to see whats up because this site really keeps me motivated.

Jason Matthews said #4 Sep 3, 2010 at 4:23pm

Hey everyone! The issue is that if you click unsubscribe in one of the notification emails, you can not resubscribe. Denise, I was incorrect in telling you to adjust your settings, that is not a fix for this.

We are working on a way to re-add people who accidentally unsubscribe, and hope to have it in effect soon.

Thank you!

french_momma said #5 Sep 3, 2010 at 6:36pm

Well, that would make sense, except that never no way under any circumstance would I unsubscribe! Is there another explanation?

Jason Matthews said #6 Sep 9, 2010 at 4:46pm

You might have clicked it by accident, that often happens. We're working to revise the unsubscribe process, to eliminate this.

Thank you.

Jason Matthews said #7 Oct 12, 2010 at 12:54pm

We now have a way to resubscribe! Log onto The Kind Life, click Edit My profile, then click Email Notifications. Simply recheck the box that asks for Daily Updates, and you should be all set!

Thank you.

french_momma said #8 Oct 14, 2010 at 7:22am

Thanks, Jason, I have done this and I will be sure to let you know if it doesn't work! ;o)

french_momma said #9 Oct 15, 2010 at 3:32pm

It is definitely still not working!

Jason Matthews said #10 Oct 19, 2010 at 7:04pm

Send me a PM about this and we'll figure it out.

Thank you!

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