I am not getting them anymore either. The trouble started when I tried to answer a private message and just got an error message. I tried making the message shorter repeatedly (way less than the 3000 character requirement) and still got error messages. I tried sending a private message to Jason for help and that came back with an error message too! I think I got cut off for trying to send the same message repeatedly. I also tried sending an email directly to EQAL and have not gotten a response. Can someone help?